Helpdesk & Support

Choose a 3, 6 or 12-month plan and the number of connections in the pricing section, then press Order. WhatsApp opens with your plan filled in, and our team confirms your order and explains the next steps, including how you'll receive the details you need to set up your devices.

PIXLAR8K can be set up on Smart TVs, Fire TV devices, Android TV boxes, smartphones and tablets. The installation guide walks you through each device step by step.

Message our team on WhatsApp or start with the installation guide. We can guide you through installation and any account questions.

Yes. Message our team on WhatsApp to renew or change your plan — the Manage Subscriptions page has ready-made messages for this.

Yes. Every plan comes with a 7-day money-back guarantee: to ask for a refund, contact us on WhatsApp within 7 calendar days of your purchase. See the Refund Policy for details.

Yes. The reseller program includes a credits panel for managing customer subscriptions. Visit the For Resellers page or contact us to discuss partnership options.