How to Evaluate a Streaming Service Before Paying

1. Does it work on your devices?

Check which devices and apps the service supports, and whether setup instructions are published for each one. If your device isn't listed, ask before you buy. Our installation guide shows the devices we support and the steps for each.

2. Does it have what you want to watch?

Look for a searchable channel list rather than a single headline number, and check the channels that matter to you in your region. Lineups change over time, so ask the provider to confirm anything essential. You can search ours in the channel directory.

3. Are the prices clear?

• The total price and the plan length are shown before you order.
• You can see the cost per month, and per screen if several people will watch.
• There are no surprise fees — and you know what happens when the plan ends.

4. How many screens can watch at once?

Check the number of connections included and whether you can change it later. Our article on plans and connection options explains how to choose.

5. What if it isn't right for you?

Read the refund policy before you pay: how long you have to ask, and how to ask. Every plan comes with a 7-day money-back guarantee: to ask for a refund, contact us within 7 calendar days of your purchase. See our Refund Policy for the details.

6. Can you reach a person?

Find out how to contact support and try it with a question before you order — the reply tells you a lot about the service.

7. Read the terms

Read the provider's terms of service so you know what you are agreeing to, and make sure you are comfortable with how the service is offered where you live.

In short

Check your devices, the channels you care about, the real cost, the refund terms and the support route before paying. A shorter plan is a sensible way to try a service before committing to a year.